Terms and Conditions

By opening an account or placing a wager at Casino Days you accept the conditions set out below, which form a binding agreement between you and the operator.

Licensing and scope of the agreement

Casino Days operates under licence number OGL/2023/159/0076, issued by the Curaçao Gaming Control Board and supervised by the Curaçao Gaming Authority (CGA). The licence governs game fairness, payout handling, and the complaints route described further below.

These conditions apply together with the rules of each individual game, the specific terms attached to any promotion you opt into, and the privacy notice published on this site. Where a promotional rule conflicts with a general condition, the promotional rule prevails for that offer only.

Access is prohibited from any jurisdiction where remote gambling is unlawful or where Casino Days does not hold the necessary permissions. Determining the legality of play in your own location remains your responsibility, and attempting to disguise your location through proxies or VPN services is a breach of this agreement.

Registration, verification, and account security

Applicants must be at least 18 years old, or older where local law sets a higher threshold, and must register in their own legal name. One account per person, household, IP address, and shared device is permitted; duplicates are closed and any winnings generated on them may be voided.

Documentation proving identity, address, and ownership of the deposit method must be supplied on request. Until verification is complete, withdrawals are held, and repeated failure to respond to a verification request will lead to suspension of the account.

Login credentials are personal and must not be disclosed or transferred. Activity conducted through your credentials is treated as your own, so any suspected compromise should be reported to support without delay so the account can be frozen.

Deposits, wagering, and withdrawals

Funds may be deposited only from a payment instrument held in your own name. Casino Days does not extend credit, and deposited balances are held for gaming purposes rather than as a savings or transfer facility.

Withdrawals are returned wherever possible to the method last used for depositing, in line with anti-money-laundering practice. Requests enter a short pending window during which they can be cancelled by you, followed by processing time determined by the payment provider.

Where a deposit has been turned over minimally or not at all before a withdrawal is requested, Casino Days reserves the right to apply administrative charges or to require a reasonable level of play, in order to prevent the platform being used to move money.

Promotions and bonus funds

Every offer carries its own qualifying deposit, wagering multiplier, maximum stake while a bonus is active, game weighting table, and expiry window. Accepting an offer means accepting those specific figures as published at the time of the claim.

Bonus balances are not withdrawable until the associated wagering requirement is satisfied in full. Cancelling an active bonus removes it together with any winnings derived from it, leaving your unrestricted cash balance untouched.

Strategies designed to extract value without genuine risk — low-margin hedged betting, coordinated multi-account claims, exceeding the permitted stake ceiling, or exploiting a pricing or software error — will result in forfeiture of the bonus and related winnings, and may lead to permanent closure of the account.

Liability, interruptions, and dispute resolution

Games are supplied by third-party studios and outcomes are produced by certified random number generators. Should a technical fault, connection loss, or software error affect a round, the transaction log held by the game provider is decisive, and affected rounds may be voided with stakes returned.

Casino Days does not guarantee uninterrupted availability. Scheduled maintenance, provider outages, and measures taken to protect platform security may restrict access temporarily, and liability for indirect or consequential loss arising from such interruptions is excluded to the extent the law permits.

Complaints should first be raised with customer support, which logs the case and responds within the timeframes published in the help centre. If the outcome is unsatisfactory, the matter may be escalated to the Curaçao Gaming Authority under the dispute procedure attached to licence OGL/2023/159/0076.

These conditions may be revised to reflect regulatory or operational change. Continued use of the account after a revision is published constitutes acceptance; where a change materially affects your rights, notice will be given before it takes effect.

This page reproduces the operative terms in readable form. Where any discrepancy arises, the full agreement accepted at registration, together with licensing requirements and mandatory provisions of applicable law, takes precedence.