Privacy Policy

This notice sets out which personal details Casino Days records when you use the site, the purposes those records serve, and the choices you hold over them.

Categories of information collected

Registration supplies identity details such as full name, date of birth, residential address, e-mail address, and telephone number. These are mandatory fields under the anti-money-laundering obligations attached to our licence.

Verification documents — typically a government photo ID, a recent proof of address, and evidence relating to the payment instrument used — are collected before withdrawals are approved and are stored in encrypted form with restricted internal access.

Technical records are generated automatically as you browse: IP address, approximate location derived from it, device type, operating system, browser build, referring page, and timestamps of each session. Gameplay and transaction histories are logged in parallel.

Purposes and legal grounds for processing

Contractual necessity covers everything required to run your account: crediting deposits, settling wagers, processing withdrawals, and answering support tickets. Without these records the service cannot be provided at all.

Legal obligation governs age verification, sanctions and politically-exposed-person screening, source-of-funds enquiries, and the retention of transaction trails for regulatory inspection by the Curaçao Gaming Control Board.

Legitimate interest supports fraud detection, bonus-abuse analysis, network security monitoring, and aggregated statistical reporting on how areas of the site are used. Direct marketing by e-mail or SMS rests on consent alone and can be withdrawn at any moment without affecting your ability to play.

Sharing with third parties

Game content is delivered by licensed studios whose servers record round outcomes; payment institutions and card schemes receive the data required to settle each transaction; identity-verification specialists check submitted documents against authoritative registers.

Every processor engaged by Casino Days works under a written agreement restricting use of the data to the instructions we give, imposing confidentiality on their staff, and requiring deletion or return once the engagement ends.

Disclosure to regulators, courts, tax authorities, or law-enforcement bodies occurs only where a valid legal instrument compels it. Player data is never sold, rented, or traded to advertisers or data brokers under any circumstances.

Cookies, storage, and analytics

Strictly necessary cookies maintain your logged-in session, remember language preference, and protect form submissions against cross-site request forgery. These cannot be switched off while the site is in use.

Analytical and preference cookies are placed only after you accept them in the consent banner, and that choice can be revisited at any time through the cookie settings link in the footer. Blocking them through your browser is equally effective, though some conveniences will be lost.

Storage periods and the rights you hold

Account and financial records are held for the minimum statutory period following closure of the account — generally several years under gaming and anti-money-laundering rules — after which they are securely destroyed. Self-exclusion records persist for the length of the exclusion so that the restriction cannot be bypassed.

You may request a copy of the data held about you, ask for factual errors to be corrected, object to processing based on legitimate interest, request erasure where no legal retention duty applies, or ask for your records in a portable machine-readable format.

Requests are acknowledged and answered within one month. Because gambling accounts are an attractive target for impersonation, Casino Days will confirm your identity before releasing or altering anything, and may extend the deadline for unusually complex enquiries with prior notice to you.

This notice describes current practice and may be amended as regulations, providers, or site functionality change. Material revisions will be announced on the site, and the revision date above will be updated accordingly.